The charger isn’t connected to a charging port on your PC (or phone). The charger isn’t powerful enough to charge your PC (or phone). The charger isn’t compatible with your PC (or phone). Use a can of compressed air to clean the USB-C port on your PC (or phone). Make sure you're connecting your charger to the USB-C charging port on your PC (or phone). Use the charger and cable included with your PC (or phone).
To speed up charging, use the charger and cable that came with your device. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won’t give you the fastest charging.Ĭhargers that don't have a standard USB Type-C connector might use a proprietary, nonstandard connector that your PC (or phone) doesn’t support. Your charger and cable must also support the power levels your PC (or phone) requires for the faster charging. To charge faster, your PC (or phone), charger, and cable must all support the industry standards.
If the connector supports USB Power Delivery, it can charge even faster at greater power levels. A PC (or phone) with USB Type-C connectors has larger power limits.
